Frequently Asked Questions
Everything you need to know about shopping with COMOBOCA
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal using your order number and email address.
What payment methods do you accept?
COMOBOCA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric stretch details provided.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with factories that meet fair labor standards.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.